Network Status: Normal

Building:

198 Ponce De Leon Ave NE Atlanta, GA -05/6/24 [1:33 PM] – Customers may be experiencing intermittent connectivity. Our team is currently working on resolving the issues. [3:31 PM] Service has been restored. If you are still experiencing issues please call 877-Zentro-1, opt 1 for support. 

1890 North Milwaukee, 3023 West Cortland, and sites downstream- 05/05/24 2:55 pm we have received reports from these sites that customers have begun experiencing slower then usual speeds following the inclement weather yesterday and our team is investigating and looking to resolve as soon as possible

DNS: Normal

• 204.14.36.4: Normal
• 162.254.171.226: Normal

162.254.170.114: Normal
Resolved outages, our team continues to monitor :

5/2/2024 – Chicago, IL – Greater Chicago Area –  Residents may be experiencing reduced speeds and high latency in the Greater Chicago Region. We are investigating the root cause and are working to resolve the issue as soon as possible.

5/1/2024 – Tampa, FL – 112 N. 12th St. – We are experiencing outages at this location, our engineers are currently investigating the root cause of the issue. 5/2/2024 – We have completed the initial repairs needed to resolve the outage impacting your location. We are currently working to resolve an additional issue impacting your service at this site.

Greater Chicago Area (5/1/24 7:53 P.M) – Customers may experience reduced speeds, we are actively investigating the root cause of the issue. Modifications to the network have been applied to alleviate the issues in the meantime.

Chicago IL – 730 S. Clark St. (5/1 4:51 P.M) – We are experiencing outages at this location, our engineers are currently investigating the root cause of the issue.

Tampa, FL – 112 N. 12th St. (5/1/23 7:57 P.M) – We are experiencing outages at this location, our engineers are currently investigating the root cause of the issue.

Planned Outages and Maintenance:

No planned maintenance at this time.

Questions? For more information, please contact the Zentro Local Support Team at support@zentrointernet.com  or (877) 936-8761, Option 1.